These Terms & Conditions apply to services supplied by Kurt Fire Protection Limited (Company No. 12514962) of 46 Cuckoo Hall Lane, London, N9 8DN (“we”, “us”, “our”) to the customer (“you”, “your”). If there is any conflict between these Terms and a written quotation/proposal, the quotation/proposal will take priority for that job.

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1. Definitions

Business Day: a day other than Saturday, Sunday or public holiday in England, when banks in London are open.

Services: Fire extinguisher maintenance; Fire Risk Assessments (FRA); fire strategy reports; and any related fire safety consulting, as described in our quotation/proposal or agreed in writing.

Fire Equipment: extinguishers, fire alarm interfaces (where applicable), signage, brackets/stands, and associated items we inspect or supply.

Deliverables: certificates, reports, action plans, drawings, schedules, and other documents we provide.

2. Our services (what we do)

2.1 Fire extinguisher maintenance

• We inspect and service portable fire extinguishers to the applicable British Standard(s) and manufacturer instructions where practicable.
• We will record defects, condemnations, and recommendations on service labels/certificates.
• Remedial works, refills, replacements, parts, and additional visits are chargeable unless included in writing.

2.2 Fire Risk Assessment (England & Wales)

• Our FRA is intended to assess risk to life from fire and provide recommendations to support compliance with fire safety legislation in England & Wales (including the Regulatory Reform (Fire Safety) Order 2005 as amended).
• Unless agreed otherwise, the FRA does not assess property protection, business continuity, insurance requirements, or security risks.

2.3 Fire strategy / fire safety strategy reports

• Strategies are prepared based on information available at the time (e.g., drawings, specs, assumptions, consultations).
• They are typically suitable for design intent / Building Control / project coordination purposes and may require updating if the design changes.

3. Access, information and your responsibilities

• You must provide safe access to the premises and to the relevant areas/equipment at the agreed time (including permits, keys, escorts, and site inductions).
• You must provide accurate and complete information and documents you rely on (drawings, occupancy, layouts, certificates, maintenance records, previous reports, material changes, etc.).
• You must ensure escape routes are kept clear and that fire safety arrangements remain in place during and after our visit.
• Where systems or parts of systems are isolated, disabled, or impaired, you remain responsible for suitable interim measures (fire watch, temporary detection, management controls, etc.).

4. Scope limits and what we do not do (unless agreed)

• No intrusive/destructive inspection (e.g., opening walls/ceilings, lifting floors, accessing sealed risers/voids) unless agreed in writing.
• We do not certify concealed compartmentation, fire stopping, or structural fire resistance without opening up and/or third-party evidence.
• We do not undertake commissioning tests of systems (fire alarms, sprinklers, smoke control) unless specifically contracted.
• We are not responsible for defects that are hidden, inaccessible, or not reasonably visible at the time of the visit.

5. Recommendations, prioritisation and compliance

• Any timescales or priorities are professional guidance, not a guarantee or legal determination.
• Legal duties and compliance remain with the Responsible Person / dutyholder(s).
• Where specialist work is required, you should appoint competent third parties.

6. Reports and certificates (use and reliance)

• Deliverables are prepared for the named client and premises only. They may not be relied upon by third parties without our written permission.
• You must not selectively quote or edit our reports in a way that changes meaning. If you publish extracts, they must be fair and not misleading.
• Electronic copies are considered the controlled version unless stated otherwise.

7. Review and validity (FRA / Strategy)

• FRA and strategy documents must be reviewed by a competent person by the stated review date, or sooner if there is a material change, reason to suspect invalidity, a fire/near miss, or enforcement activity.
• Changes to layout, occupancy, processes, storage, staffing, fire precautions, or management arrangements may invalidate conclusions.

8. Fees, payment and cancellations

• Charges are as stated in the quotation/proposal (plus VAT if applicable). If no agreed price exists, our standard rates apply.
• Invoices are payable within 30 days unless agreed otherwise in writing.
• Late payment may attract interest and recovery costs as permitted by law.
• Cancellations with less than 24 hours notice, or aborted visits where access is not provided, may be chargeable (call-out/admin fee and/or time on site).

9. Limitation of liability (important)

• Nothing limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.
• Subject to the above, we are not liable for indirect or consequential loss (including loss of profit, business interruption, loss of opportunity, or loss of goodwill).
• Subject to the above, our total liability arising out of or in connection with the Services is limited to the amount you paid us for the relevant Services giving rise to the claim.
• We do not guarantee that a fire will not occur or that loss or damage will not arise; fire safety depends on ongoing management and conditions beyond our control.

10. Insurance

You are responsible for maintaining appropriate insurance for your premises, operations, and assets. Fire equipment and reports reduce risk but do not eliminate it.

11. Confidentiality and data

• We treat commercially sensitive information as confidential unless disclosure is required by law or to professional advisers/contractors engaged for the job.
• We may store client contact details and job records for administration, compliance, and repeat servicing purposes.

12. Intellectual property

Unless agreed otherwise, we retain intellectual property rights in our templates, methods and report formats. You may use the Deliverables for the premises and purpose they were created for.

13. Termination

• We may suspend or terminate Services if invoices remain unpaid, access is repeatedly denied, or you materially breach these Terms.
• On termination, all fees for work completed (and reasonable costs incurred) become immediately due.

14. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

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Last updated: 4 February 2026